Happy Horse Hay Steamer

Your Hay Medicís 1-year warranty includes labour and parts at the consideration of Happy Horse.  

Upon delivery, your warranty will cover parts and service.  

Issues with steam generators will incur consultation on operation and details of issue.  We may ask that the original generator be returned for inspection or directed to a service depot for inspection.  If a replacement generator is required, there is no fee for the generator except for transportation.



For normal wear & tear

For user-initiated modifications to either the unit or the instructions on usage and maintenance

Accidental damage or allowing any component of the unit to freeze

Use of unclean water