HAPPY HORSE Privacy Policy

The following statement explains our policy regarding the personal information we collect about you when surfing our website.

1. Introduction
2. Visitor Information
3. What is a cookie?
4. Submitting personal information
5. Access to your personal information
6. Users 16 and under
7. How to find and control your cookies
8. How do you know which sites use cookies?
9. How to see your cookie code
10. List of HAPPYHORSE cookies


1. Introduction
This policy covers the HAPPY HORSE Products use of personal information
that the HAPPYHORSE collects when you use HAPPYHORSE.
The policy also gives you information about cookies; HAPPYHORSE and
third parties' use of cookies; and how you may reject such cookies.
From time to time, you will be asked to submit personal information about
yourself (e.g. name and email address) in order to receive or use services
on our website. Such services include newsletters, competitions, live
chats, message boards and HAPPYHORSE membership.
By entering your details in the fields requested, you enable the
HAPPYHORSE and its service providers to provide you with the services
you select. Whenever you provide such personal information, we will treat
that information in accordance with this policy. When using your personal
information the HAPPYHORSE will act in accordance with current legislation
and aim to meet current Internet best practice.


2. Visitor Information
During the course of any visit to HAPPYHORSE, the pages you
see, along with a short text file called a 'cookie', are downloaded to your
computer. Many websites do this, because cookies enable website
publishers to do useful things like find out whether the computer (and
probably its user) has visited the website before. This is done on a repeat
visit by checking to see, and finding, the cookie left there on the last visit.
Information supplied by cookies can help us to provide you with a better
online user experience and assist us to analyse the profile of our visitors.
For example: if on a previous visit you went to our education pages, we
might find this out from your cookie and highlight educational information
on your second and subsequent visits.


Nielsen//Netratings and SageMetrics, two independent measurement and
research companies, gather non-personal information regarding the
visitors to our website on our behalf using cookies, log file data and code
which is embedded on our website. The HAPPYHORSE uses this type of
information, as with that obtained from other cookies used on the site, to
help it improve the services to its users. If you wish to reject
Nielsen//Netratings' cookie and SageMetrics' cookie, you can use the
process set out below in point 7. To Totally Opt-Out of Nielsen//Netratings
collecting any data regarding your interaction on
HAPPYHORSE, use the Opt-Out in their Privacy and Cookie
Policy at https://www.netratings.com/privacy.jsp?section=leg_scs. To
Totally Opt-Out of SageMetrics collecting any data regarding your
interaction on HAPPYHORSE, use the Opt-Out in their Privacy
Statements and Policies at https://www.sagemetrics.com/ popupdynamic.
asp?pagename=privacy_main.


3. What is a cookie?
A cookie is a small amount of data, which often includes an anonymous
unique identifier that is sent to your browser from a website's computer
and stored on your computer's hard drive. Each website can send its own
cookie to your browser if your browser's preferences allow it, but (to
protect your privacy) your browser only permits a web site to access the
cookies it has already sent to you, not the cookies sent to you by other
sites.


Many sites do this whenever a user visits their website in order to track
online traffic flows.


Cookies record information about your online preferences. Users have the
opportunity to set their computers to accept all cookies, to notify them
when a cookie is issued, or not to receive cookies at any time. The last of
these, of course, means that certain personalised services cannot then be
provided to that user and accordingly you may not be able to take full
advantage of all of the HAPPYHORSE features. Each browser
is different, so check the "Help" menu of your browser to learn how to
change your cookie preferences.


If you have set your computer to reject cookies you can still browse
HAPPYHORSE anonymously until such time as you wish to
register for HAPPYHORSE services. For further information on
cookies please visit https://www.aboutcookies.org.


4. Use and storage of your personal information
When you supply any personal information to HAPPYHORSE
(e.g. for competitions, HAPPYHORSE Community services or
HAPPYHORSE membership) we have legal obligations towards
you in the way we use those data. We must collect the information fairly,
that is, we must explain how we will use it (see the notices on particular
web pages that let you know why we are requesting the information) and
tell you if we want to pass the information on to anyone else.


In general, any information you provide to the HAPPYHORSE will only be
used within the HAPPYHORSE and by its agents and service providers.
Your information will be disclosed where we are obliged or permitted by
law. Also, if you post or send offensive, inappropriate or objectionable
content anywhere on or to HAPPYHORSE or otherwise engage
in any disruptive behaviour on HAPPYHORSE, the
HAPPYHORSE can use whatever information that is available to it about
you to stop such behaviour. This may involve informing relevant third
parties such as your employer, school e-mail/Internet provider and law
enforcement agencies about the content and your behaviour.
We will hold your personal information on our systems for as long as you
use the service you have requested, and remove it in the event that the
purpose has been met, or, in the case of HAPPYHORSE
membership you no longer wish to continue your registration as a
HAPPYHORSE member. For safety reasons, however, the
HAPPYHORSE may store messaging transcript data (including message
content, member names, times and dates) arising from the use of
HAPPYHORSE Community services such as Connector for a
period of six months. Where personal information is held for people who
are not yet registered but have taken part in other
HAPPYHORSE services (e.g. competitions), that information
will be held as long as is necessary to ensure that the service is run
smoothly. We will ensure that all personal information supplied is held
securely, in accordance with the Data Protection Act 1998.
If you are notified on a HAPPYHORSE site that your
information may be used to allow the HAPPYHORSE to contact you for
"service administration purposes", this means that the HAPPYHORSE may
contact you for a number of purposes related to the service you have
signed up for. For example, we may wish to provide you with password
reminders or notify you that the particular service has been suspended for
maintenance. We will not contact you for promotional purposes, such as
notifying you of improvements to the service or new services on
HAPPYHORSE unless you specifically agree to be contacted
for such purposes at the time you submit your information on the site, or
at a later time if you sign up specifically to receive such promotional
information.


5. Access to your personal information
You have the right to request a copy of the personal information the
HAPPYHORSE holds about you and to have any inaccuracies corrected.
(We charge £10 for information requests.)
Please address requests to the Data Protection HAPPY HORSE Products Unit 6E, Peel Hall Business Park
Peel Rd, Westby Lancashire FY4 5JX
United Kingdom (Email:info@HAPPYHORSE.com).


6. Users 16 and under
If you are aged 16 or under, please get your parent/guardian's permission
beforehand whenever you provide personal information to the Happy
Horse Products website. Users without this consent are not allowed to
provide us with personal information.


7. How to find and control your cookies
If you're using Internet Explorer 6.0 or 7.0:
1. Choose Tools, then
2. Internet Options
3. Click the Privacy tab
4. Click on Custom Level
5. Click on the 'Advanced' button
6. Check the 'override automatic cookie handing' box and select Accept,
Block or Prompt for action as appropriate

.
If you're using Firefox 2.0:
1. Choose Tools, then
2. Options
3. Click the Privacy icon


If you're using Firefox 1.0 or 1.5:
1. Choose Tools, then
2. Options
3. Click the Privacy icon
4. Click the Cookies tab
If you're using Opera 8.0 or 9.0:
1. Choose Tools, then
2. Preferences
3. Advanced
4. Cookies


If you're using Opera 7.0:
1. Choose File, then
2. Preferences
3. Privacy


If you're using Netscape 6.0:
1. Choose Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies


If you're using Internet Explorer 5.0 or 5.5:
1. Choose Tools, then
2. Internet Options
3. Click the Security tab
4. Click on Custom Level
5. Scroll down to the sixth option to see how cookies are handled by IE5 and
change to Accept, Disable, or Prompt for action as appropriate.


If you're using Internet Explorer 4.0:
1. Choose View, then
2. Internet Options
3. Click the Advanced tab
4. Scroll down to the yellow exclamation icon under Security and choose one
of the three options to regulate your use of cookies.


If you're using Internet Explorer 3.0:
1. Choose View, then
2. Options
3. Click on Advanced
4. Click on the button that says Warn before Accepting Cookies.


If you're using Netscape Communicator 4.0:
1. Choose Edit, then
2. Preferences
3. Click on Advanced
4. Set your options in the box that says Cookies.



8. How do you know which of the sites you've visited use cookies?
If you're using Internet Explorer 5.0, 6.0 or 7.0:
1. Choose Tools, then
2. Internet Options
3. Click the General tab
4. Click Settings
5. View Files


If you're using Firefox 2.0:
1. Choose Tools, then
2. Options
3. Click the Privacy icon
4. Show Cookies


If you're using Firefox 1.0 or 1.5:
1. Choose Tools, then
2. Options
3. Click the Privacy icon
4. Click the Cookies tab
5. View Cookies


If you're using Opera 8.0 or 9.0:
1. Choose Tools, then
2. Advanced
3. Cookies


If you're using Opera 7.0:
1. Choose File, then
2. Preferences
3. Privacy
4. Click on Manage Cookies


If you're using Netscape 6.0:
1. Choose Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies
5. Click the View Cookies button


If you're using Internet Explorer 4.0:
1. Choose View, then
2. Internet Options
3. Under the tab General (the default tab) click
4. Settings
5. View Files.


If you're using Internet Explorer 3.0:
1. Choose View, then
2. Options
3. Advanced
4. View Files.


If you're using Netscape Communicator 4.0:
Netscape bundles all cookies into one file on your hard drive. You'll need
to find the file, which it calls Cookie.txt on Windows machines.


9. How to see your cookie code
Just click on a cookie to open it. You'll see a short string of text and
numbers. The numbers are your identification card, which can only be
seen by the server that gave you the cookie.


10. List of HAPPYHORSE cookies
This is a list of the main cookies that HAPPYHORSE sets, and
what each is used for:
HAPPY HORSE-UID cookie
A unique identifier given to each computer to allow log analysis to
determine the number of unique users for various parts of
HAPPYHORSE. Data is only used in aggregate.


HAPPY HORSE Mediaselector cookie
Used to store your user preferences for Audio-Video content from
HAPPYHORSE - format (Real player or Windows Media player)
and quality (narrowband or broadband).


HAPPY HORSE Postcoder cookie
Used to store your user preferences for geographic specific content on
HAPPYHORSE - allows pages to present information for your
local area, primarily on the homepage, but also in other areas like
HAPPYHORSE/arts.


HAPPYHORSEWEACITY cookie
Used to store your user preferences for home city - allows the the weather
site to present information for your local area.


HAPPY HORSE News Audience cookie
Used to store your user preferences for which edition (domestic UK or
International) of the HAPPYHORSE homepage, Radio, TV and Weather
homepages, News site and Sport site you wish to view when visiting
www.HAPPYHORSE.


HAPPY HORSE News Audc Wght cookie
Used to record the degree of certainty of the domestic UK or International
edition preference ascribed to you. If you make an express preference
(see above) then we can be certain of which edition of the domestic UK or
International site to serve to you. If you do not express a preference we
will make a guess of varying degrees of certainty as to which edition of the
domestic UK or International site is most appropriate for you based on
your IP.


HAPPY HORSE News Audc WghtUpd cookie
Used to keep track of when your HAPPYHORSE News AudcWght cookie (if
any) was last updated. This ensures that, where we have guessed which
edition of the domestic UK or International site is most appropriate for
you, we continue to review our assumptions.


SSO2-UID cookie
Used to allow you to be automatically signed in to a
HAPPYHORSE service which you have previously registered
for.

HAPPYHORSE-H2-User cookie
Used for user authentication for the HAPPYHORSE
messageboard system.


rmRpDetectReal cookie
Used to store a preference to prevent 'You don't have Real player installed
...' alerts coming up if you really don't want to install it and don't want to
be pestered with requests to do so.


*votename* cookie
Some voting systems on HAPPYHORSE products.com may set a cookie to
discourage voters voting more than once. In each case the cookie's name
will reflect the vote in question.


Survey cookie - "HAPPY HORSE survey"
Used to ensure that once you have taken a HAPPYHORSE survey, or said
that you don't want to be surveyed, that you are not offered the same
survey again.


HAPPY HORSE Com Survey
Used to ensure that once you have taken a HAPPYHORSE survey, or said
that you don't want to be surveyed, that you are not offered the same
survey again. This cookie is used when there are two concurrent surveys
being run.


myway
Used to store your user preference for which colours to use (for example,
high contrast colour scheme) on HAPPYHORSE products.com/accessibility.


HAPPYHORSE Live Stats Click
Used to capture the co-ordinates of clicks made on the HAPPYHORSE News
pages. The cookie expires after 8 seconds and the information is used to
inform editorial decisions about page layout and promotion.


HAPPYHORSE Home Opt
Used to store user preferences for customisable elements, where
available, on the HAPPYHORSE homepage.
HAPPYHORSE News Customisation
Used to store user preferences for customisable elements, where
available, within news. HAPPYHORSE products.com.
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